Our team

Pamela is responsible for the operational and strategic management of UBC Extended Learning (ExL) human resources, finance, health and safety, facilities, communications and administration portfolios. In her role, Pamela develops and implements administrative practices and procedures that drive program innovation and streamline business functions and processes across UBC Extended Learning’s operations.

A member of the ExL Management Team, she has more than 10 years’ management and operational experience at UBC, and has a background in leading large facility operations and teams. Pam’s talent is using creative visual communications to motivate, inspire and connect.

Ariel Cao is the Student Life Manager for Pre-University Programs at UBC Extended Learning, overseeing the planning, delivery, and evaluation of the residence and student life components of pre-university programs for Canadian and international high school students, including UBC Future Global Leaders. With a BA in Visual Arts and Computer Science from UBC, an MPhil in Education from Cambridge, and an EdM from Harvard, Ariel combines her academic expertise with a passion for inclusivity and access in education. Her experience spans roles at Harvard Business School, Yale’s Office of International Affairs, and UBC Camps, where she honed her skills in curating engaging student life experiences.

Ariel is also the founder of Girls in STEAM, a nonprofit that merges art and STEM education to empower underrepresented groups and foster a more diverse tech community. With a strong background in student leadership and a commitment to community, sustainability, and lifelong learning, Ariel strives to create inclusive educational opportunities that reflect diverse perspectives and promote personal growth.

In her role with the Languages and Writing program team, Shrestha provides administrative and technical support to instructors and learners. Committed to ensuring a seamless and enjoyable learning experience, Shrestha strives to support students throughout their journey at Extended Learning, striving for excellence every step of the way. With a background in commerce and design, along with expertise in jewelry design and business administration, Shrestha brings a unique blend of skills to her role.

As a member of the UBC Extended Learning (ExL) student services team, Judy supports students by answering questions about ExL programs and courses, helps students choose the right courses, and assists them with registration. She also performs a range of administrative duties to ensure the smooth operation of student services and the ExL registration desk.

Aideen supports the development, marketing and administration of a number of UBC Extended Learning (ExL) and faculty programs, including the UBC Future Global Leaders (FGL) pre-university summer program, the UBC Certificate in Biomedical Visualization and Communication, the UBC Micro-certificate in Blockchain Innovation and Implementation, and the Peter A. Allard School of Law Executive Learning Program in Mining Law and Sustainability.

In her role, she liaises with UBC Student Recruitment and Marketing, UBC Camps and school groups (for Future Global Leaders), as well as faculty staff and instructors, to deliver programs for high school students and adult learners alike.

Aideen strives to provide students with a fulfilling, valuable UBC experience, and enjoys improving program processes.

Nicole provides market research support for program development initiatives for UBC Extended Learning (ExL) and Faculty programming as a member of the ExL Academic Services, Program Development, Design and Research team. She conducts market and labour market analysis to assess program needs and demand, performing environmental and comparator scans to evaluate program viability and industry needs. Her insights contribute to guiding program development and design in alignment with Ministry, University and Faculty strategic goals. As part of Academic Services’ role in the VPAO New Programs Hub, Nicole also supports the development and analysis of student, alumni, and industry surveys to further inform program strategy. Additionally, Nicole assists with the administration of funding calls for the Continuous Learning Advancement Fund (CLAF).

Jennifer Dinh is at the forefront of student services for international students participating in the Vancouver Summer Program (VSP). With a focus on communications strategy, event management, and partnerships, Jennifer ensures a seamless experience for students. Jennifer collaborates with various faculties and on-campus stakeholders to provide students with unique opportunities while they are in the VSP. 

With a background in marketing, finance, and international relations across the Asia Pacific region, Jennifer is adept at identifying new opportunities and markets. Committed to professional growth, she aims to expand her industry expertise by working with partner universities and faculties to explore new opportunities for program development, while also engaging in volunteer work.

Dan’s operational, logistical, financial and technical background is indispensable in his role as a program coordinator of the UBC Future Global Leaders program. His duties include planning and booking accommodation, meals and classrooms, and building program communication and reporting tools. In addition to creating afternoon workshops for the students, during the program Dan is the point person for Extended Learning (ExL) and student staff members. He also acts as the liaison for ExL teams, UBC Camps and Student Housing and Hospitality Services, providing support to staff and instructors to ensure UBC Future Global Leaders runs smoothly.

Sarah supports the delivery of online and in-person courses for UBC Extended Learning Languages, Professional and Personal Writing, and English Communication Skills programs. She is responsible for providing administrative and technical support to the instructional team and learners in a positive and creative way. With many years’ experience at Extended Learning, Sarah strives to provide learners with a valuable and rewarding experience at UBC.

Mitchell leads the University Applications and Skills (UAS) program at UBC Extended Learning. The UAS program includes online courses and on-campus workshops designed to help high school students write effective university applications, develop their academic skills, and build mental-health and habit-formation strategies that ensure resilience and productivity. Mitchell is dedicated to creating and delivering dynamic and engaging learning experiences based on well-researched strategies for achieving student excellence.